Totem Appliance Service Blog - Vancouver, Calgary, Fraser Valley

By Laura on 7/30/2012 11:24 AM
Front load washers have made a huge impact in the washing machine industry primarily because of their efficiency both in water and energy savings. They also hold the standard in space efficiency since they are front loading and can be stacked. They are gentler with clothes since they let gravity do most of the work instead of a central agitator tugging on the clothes. That being said, they have their drawbacks as well. One of the most discussed is the higher price tag. It is argued that in most circumstances the energy savings pays for the higher price tag in a relatively short time period. Another drawback is the build-up of mold in the air tight cylinders. This can be dealt with fairly easily but it’s maintenance that isn’t required on the top load machines. While some of them have been designed to allow the door to be opened to add clothes after the wash has begun up until the last cycle, many of them still can’t. Top-load machines generally offer a higher capacity. This is at the cost of a less efficienct...
By Laura on 7/23/2012 8:50 AM
Plug it in! This may sound ridiculous but you’d be amazed how often this is the first and only step in fixing an appliance. We don’t always know how it happens but somehow cords come loose or get disconnected. We love helping our customers but unfortunately we can’t send out technicians for free to plug appliances back in.

If there was any one tip I could give customers before they call us, it is to please check to make sure your appliance is tightly plugged in! Sometimes it is just vibration from the appliance such as a washing or drying machine that dislodges its own cord. Sometimes it happens when moving something for cleaning or spillage reasons. The rest of the time it’s usually a mystery but trust us, it makes for an awkward visit if the technician just has to plug your microwave back in for you! Take a look at our Checklist for a few other things to check before calling us.
By Laura on 7/17/2012 11:15 AM
Is a small refrigerator more efficient? Simple answer: Yes. Generally if it’s the same make and style, the smaller unit is going to be more efficient since it has less space to keep cool. There are exceptions to this rule. When comparing a smaller cheap unit against a really well engineered somewhat larger unit, the larger unit could have several advantages. First off, the seals will likely be thick, airtight, and well placed to ensure the least amount of temperature could be lost through them. It could have better insulation. It may also have a more efficient cooling system and more intuitive system to keep the compressor running for a minimal amount of time to maintain temperature. Believe it or not, a new large unit can also be far more efficient than a much smaller older refrigerator. With the integration of lower energy standards, compressors have gotten more efficient allowing them to do more off of less power. This makes it possible for significantly...
By Laura on 7/9/2012 12:30 PM
If you’re looking to buy a freezer to increase the room you have for frozen goods, there are many factors you need to consider. You need to know what you’re most concerned about; efficiency or access. Upright freezers provide far better access and ease of use in adding and removing things from the freezer. It’s easy to see what you have in there. This style has shelves and often has an illuminated interior. The major downfall to uprights is that they aren’t very efficient. They are draining the cold air every time you open the door and lose a significant amount of energy while you’re loading or unloading it. Chest freezers are extremely efficient and retain the temperature better than upright freezers. They are generally less expensive and serve well as back-up freezers. The dilemma with chest freezers is that they are basically a freezing pit. Unless you’re only putting a handful of things in there, whatever isn’t on top may as well have disappeared. Short of creating...
By Laura on 7/2/2012 11:08 AM
When a package gets opened, everything gets tossed aside as the goods get yanked out. Of course it’s the goods you’re after, not all the paperwork designed to hinder your excitement about the new purchase. Most people end up pulling out what they purchased and throwing out everything except the hardware that came with the package. The downside to this comes when you can’t figure out how to do something on the product or worse… something goes wrong with it!  With a cheap product, this may just be a minor mistake, but trying to find the correct numbers on a major appliance while running back and forth to your computer can be a pain! Try to find a central location where you keep all your major appliance manuals. There are generally lots of quick troubleshooting guides in your manuals that could help you avoid costly fixes or replacements as well. If you can’t find the correct information on your appliance, try looking at our manufacturer’s links page to connect with the manufacturer's...
Metro Vancouver
Vancouver and Lower Fraser Valley
#110 17 Fawcett Rd., Coquitlam, B.C.
Phone: 1-866-933-1333
Service Email:
Greater Calgary
Calgary, Airdrie, Strathmore,
High River, Bragg Creek, Cochrane
Unit 2160 – 3961 52nd Ave NE, Calgary,
AB T3J 0K7
Phone: 1-877-700-5414
Service Email:
Upper Fraser Valley
Mission, Abbotsford, Chilliwack
Rosedale, Harrison
Phone: 1-888-909-5160
Service Email: