Totem Appliance Service Blog - Vancouver, Calgary, Fraser Valley

Author: Created: 3/21/2012 6:35 AM RssIcon
Stay tuned for appliance repair information and interesting appliance topics
By Laura on 5/28/2013 6:17 AM
Bosch is introducing a new line of dishwashers that features a third rack in its’ 500 and 800 models. Bosch’s new line of dishwashers utilizes a stainless steel platform and a system engineered to run as quietly as possible to meet their reputation in North America.The tub is a “full-size” design which allows for larger racks but still has a flush mount under the counter. The models with the third rack allow 30% more loading area and provide more ways of loading the dishes. The third rack has a v-shaped style allowing room for long-stemmed wine glasses and other tall items that need to be washed. Bosch wanted their 800 Plus series to be the quietest dishwasher in America and they succeeded with an unprecedented 38dBa sound performance rating! Noise was rated as the number one factor that consumers consider when purchasing a new dishwasher so Bosch took it to heart and incorporated 18 sound-reduction technologies making it so quiet that they introduced a light indicator system to let users know that it’s even...
By Laura on 5/20/2013 6:46 AM
The global economy hasn’t exactly been inspiring confidence for quite some time but there might be a glimmer of hope says Asian financial workers. They believe that in the coming years there is a lot of potential in emerging nations.

Asia’s consumer class has been growing exponentially lately. Rising nations create wealth which allows a growing number of consumers to buy products that were out of their price range before. Appliances are a common luxury that become a commodity during an increase in wealth. Asia has about 60% of the world’s population but accounts from only 20% of the world’s consumption. That’s a large margin of buying power if this trend of rising wealth increases.

If speculators are right about this new buying class in the economy then manufacturing could be working overtime soon enough.
By Laura on 5/13/2013 6:47 AM
Several major manufacturers have conducted studies asking consumers about their perception of smart appliances throughout Germany, China, and North America. The categories they polled for were home building materials, foods, high tech electronics, and smart appliances. The discovery was that consumers do not believe there has been a strong improvement in smart appliance quality despite the ever increasing number of features available. In fact, consumers indicated that they don’t feel there has been much of an improvement in appliance quality over the last five years.

Let’s hope manufacturers take this to heart and start making appliances that are noticeably better quality! What are your thoughts on smart appliances and their quality over the last five years?
By Laura on 5/6/2013 7:28 AM
There are many places where it isn’t possible to vent a dryer such as an apartment or certain home applications where you would still want a dryer versus the alternatives. A “non-vented” dryer is a viable option if that’s all you have the choice of but they are arguably not as effective as a vented dryer. Non-vented dryers use what is called a heat exchanger to cool the air and drain off the moisture as the air condenses. This moisture runs off into a reservoir that has to be emptied or drains through a hose that drains into the septic or outside. Safety is not much more of a concern than a standard dryer as long as you follow the instruction manual for cleaning and safety concerns. All non-vented dryers are electric so there isn’t the added complication of running gas into a room with no venting. One additional complication to keep in mind with non-vented dryers is that they need to have the condensers cleaned on a regular basis as some lint can build up in them.
By Laura on 4/29/2013 5:22 AM
With the warmer weather on its way, it would be a good idea to be ready before it hits. Our refrigeration systems have to work much harder in the warmer weather in order to keep things cool.Refrigerators and freezers have a device on them that is called the condenser. This part of the appliance is similar to the radiator in a car in that it takes the heat away. This unit is only as effective as it is clean. Over time the unit can become clogged with animal hair and dust making it harder for it to dissipate the heat it pulls from the appliance. This makes the unit work harder making it less efficient and more prone to failure due to the higher temperatures the unit will reach.Take a look at your owner’s manual to find the recommended cleaning method for your particular appliance. Please note that this is considered routine maintenance so it is not covered under manufacturer’s warranty. If you want to make sure the cleaning is done properly or you don’t feel like being covered in dust and animal hair, give us a...
By Laura on 4/22/2013 6:16 AM
Laundry is a common household task that most of us do quite frequently out of necessity. The worst thing most of us can imagine happening in the laundry room is a stain not coming out or a possible tear. The truth is that many serious injuries can happen with your laundry room and around the washer especially.This is an appliance that floods with a significant amount of water and detergent. The combination of these two fluids can make for a very slippery accident if either or both get on the floor. And since they use electricity, there is also the risk of shock, which can be increasingly dangerous if there is also a leak or spill. Statistics show that 4% of all house fires in North America in 2010 were caused by clothes washing machines and another 4% by washer/dryer combination appliances.The main cause of these fires was failure to properly clean the appliances and associated hardware. Mechanical failures were also listed as a cause for some of them.The first step in preventing electrocution in the laundry room...
By Laura on 4/15/2013 7:00 AM
Totem Appliance has been providing high quality appliance repair for over 45 years now. We know what it’s like to have to keep up with changes. Changes in equipment, training, trends, and especially technology make for interesting challenges we have to meet head on to stay at the forefront of the repair industry. Lately we have been getting drastically increased viewing of our website from mobile devices. We wanted to make sure our website was just as easy for you to get the information you need from us regardless of what you’re viewing our site on. With that in mind, we made a complete overhaul of our website from head to toe. Whether you’re looking at it from your fancy new computer or smartphone or anything in between, you can now easily navigate through our website for all your appliance repair needs. Take a look around!
By Laura on 4/8/2013 6:55 AM
Every year there are household fires. We all believe that it won’t happen to us but if you’re not paying attention to things that could cause fires then you could be at higher risk than you realize. In Canada alone, statistics show that an overwhelming 41% of household fires originated in the kitchen in 2007 (according to the Council of Fire Marshals and Fire Commissioners findings). Most people think of candles or fireplaces as the likely source of house fires but the truth is a lot of residential fires occur as a result of appliances. So the first thing most of us think of would be the stove, especially gas stoves since they have an open flame.  I bet you wouldn’t think of the dishwasher though.  Think again! Dishwashers account for well over a thousand structure fires in North America every year. Many injuries occurred as a result of these fires and at least two people died as a result so don’t overlook this appliance. Nearly every time a structure fire occurs, the cause is found to be negligence in...
By Laura on 4/1/2013 6:53 AM
Most of us take our dryers for granted but if you think about what they make possible, they should get more credit than we give them. The drying function they perform is also potentially dangerous if they aren’t taken care of properly. Take cloth, put it in an enclosed drum and add heat and air. This could end very badly of not treated properly. We put together a short list of things to consider when using your dryer to prevent disasters. Cloth is made up of tiny fibers made into strands through a series of magical weaving that is beyond me but when you dry your clothes these fibers separate from what you’re drying and will blow out of the dryer. Your lint trap is there to keep these fibers from making it into the tubing outside your dryer where it can build up and create blockages that would be a dangerous fire hazard. That being said, make sure you’re cleaning your lint trap before every single use to make sure it is allowing air to flow freely out of the dryer and not creating a blockage itself. Make sure the venting pipes coming out of the dryer are not bent, restricted, or pinched in any way. Restrictions can create higher temperatures in the dryer and vent tubes allowing potentially dangers you should avoid....
By Laura on 3/25/2013 8:43 AM
We live in the age of information.  We no longer even have to sit down at a computer to look something up. We can literally be walking down the street and push a button to tell our phones to look something up for us. Manufacturers and servicers have been keeping this in mind as technology moves forward.  The smartphone has changed everything. Even appliances are being built with smart phones in mind! At this point, if you forgot to shut your dryer off before you left your house you can connect to your dryer and shut it off from the road! But don’t worry, you can tell it to start back up as soon as you get home. Many new refrigerators are equipped with a sensor that alerts you with an audible alarm to let you know if the doors are left open. Imagine if it sent a message to your phone as well. Better yet, imagine if you could check with your phone to make sure your oven or surface elements weren’t left on. One manufacturer is even talking about making their robot vacuum cleaner accessible remotely. Clean...
Metro Vancouver
Vancouver and Lower Fraser Valley
#110 17 Fawcett Rd., Coquitlam, B.C.
Phone: 1-866-933-1333
Service Email:
Greater Calgary
Calgary, Airdrie, Strathmore,
High River, Bragg Creek, Cochrane
Unit 2160 – 3961 52nd Ave NE, Calgary,
AB T3J 0K7
Phone: 1-877-700-5414
Service Email:
Upper Fraser Valley
Mission, Abbotsford, Chilliwack
Rosedale, Harrison
Phone: 1-888-909-5160
Service Email: